Refund & Cancellation Policy

Thank you for shopping with us. We strive to ensure your satisfaction with every purchase. Please read our refund and cancellation policy carefully before placing an order.

1. Order Cancellation

• Before Shipment:
• Orders can be cancelled within 24 hours of placing them or before shipment, whichever is earlier. Please contact our support team immediately with your order details.
• After Shipment:
• Once the product has been shipped, the order cannot be cancelled. You may request a return or refund as per the conditions mentioned below.

2. Returns & Refunds

• Eligible Products:
• Only products that are damaged, defective, or incorrect (wrong item delivered) are eligible for return or refund.
• Return Request Window:
• You must raise a return/refund request within 7 days of receiving the product.
• Conditions for Return:
• Product must be unused and in its original packaging.
• All accessories, manuals, and warranty cards must be included.
• Serial number and product label should be intact.
• Non-Returnable Items:
• Opened software or licenses
• Items with physical damage not reported at the time of delivery
• Products damaged due to misuse or mishandling
• Refund Process:
• Once the returned product is received and inspected, a refund will be processed to your original method of payment within 7-10 business days.

3. Shipping Charges

• Shipping charges are non-refundable unless the return is due to our error (damaged, defective, or wrong product).

4. Contact Us

For cancellations, returns, or any queries regarding this policy, please contact our customer support at:

MAKK INFOSYSTEMS

2nd FLOOR,SCO 105 2nd FLOOR BACK PORTION, 105, SECTOR 40C, Chandigarh-160036.

francisaman0257@gmail.com

+91-9878849071